How to appeal a WSBC decision

If you disagree with a WorkSafeBC decision, you have the right to ask for an appeal. There are two levels of appeal.

  1. The first level of appeal is a review that takes place at WorkSafeBC’s (WSBC) Review Division.
  2. If you disagree with the results of the review, you can file an appeal with the Workers’ Compensation Appeal Tribunal (WCAT)

How to request a review

  • A review is the first level of appeal at the WSBC Review Division. A Review Officer will take a second look at your claim, which can take up to 150 days (5 months).
  • Requests for a review must be submitted to WSBC within 90 days from the date of your decision letter.
  • To start a review, contact HEU WCB hotline at 604-456-7186 or toll-free at 1-877-438-5550 or by email at benefits@heu.org
  • If the Review Division denies the review, HEU can file a Notice of Appeal.

How to file an appeal

  • If the Review Division denies the review, HEU can file a Notice of Appeal at WCAT on your behalf.
  • A Notice of Appeal must be filed within 30 days from the date of the Review Division decision.
  • Under the law, the WCAT must make a decision within 180 days (6 months) from the time the WSBC file is sent to WCAT.
  • However, the 180 days can be extended if WCAT needs more time to make a decision. Note that Vocational Rehabilitation decisions cannot be appealed to WCAT.
  • The decision of the WCAT appeal is final.

If you miss a deadline

Even if you have missed the deadline to request a review or appeal, please contact HEU. WSBC or WCAT may consider whether there were special circumstances that prevented a review or Notice of Appeal from being filed on time, and if it would be unjust if the appeal does not proceed.

Download our “How to appeal a WSBC Decision” factsheet