I like being involved in caring for people and seeing them recover

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nursing unit clerk with mask in front of hospital

“I’m a nursing unit clerk for Critical Care (ICU and ER). When I come into work first thing in the morning, I gather up the charts that the doctors have written orders on. I transcribe all of the medications for the nurses and arrange for any testing that’s required for a patient and coordinate the tests with the lab or radiology departments, etc.

During the pandemic, I find I have supported direct care clinical staff even more than before. I help them by getting supplies and equipment so they don’t have to leave a room requiring PPE to be taken off and put back on. I often end up doing more running and delivering of supplies from our stores rooms to support them when needed.

Being a small facility, we have really come together to ensure things work and flow properly. We need to make sure that patients are still getting their care in a timely manner.

I'm trying not to worry too much about the fourth wave, taking it day by day. You have to be prepared mentally of course, but not worry so much that you feel anxiety-ridden. However, I do believe that with a fourth wave we will begin to see more cases within our small community.  

Before getting vaccinated I did some of my own research and asked questions, and in talking with my colleagues and doctors, I came to the conclusion that I personally felt comfortable with getting the vaccines. In hindsight, I am glad that I received them.

I feel a little bit more protected in my work environment, especially now, it does take a little bit of a weight off. I feel I have a little more protection/immunity against COVID-19.

I like being involved in caring for people. It brings me a lot of joy to be involved in a team and make a difference in somebody's journey through their care experience.

You help people when they are at their worst and then you get to see them as they are getting back to being at their best. It's a great feeling to know you were a part of that care experience and helping someone to recover from an injury or illness.

I want to acknowledge and thank people for being patient with healthcare workers through the pandemic. Things may take a bit longer than usual, especially in the beginning phases of the pandemic, but we’re all in this together. We’re all treading through the same waters right now and we need to be patient and kind with each other to get through it together.”

Stephanie, nursing unit clerk, part of the health care team