We find ways to communicate with every single individual we work with
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“We’re doing everything that we can to make sure the individuals we work with live healthy, happy lives, even during this pandemic. I work with adults with diverse abilities to help them live an everyday life. Normally, this involves doing anything that …
Last updated: Jun 1, 2021
It’s a very important job to make sure that everything is there for when it is needed
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“My girlfriend works at Panago. Thanks to her prodding, Panago delivered a whack-load of pizzas to the hospital, multiple times to each and every department, and I helped her distribute them. She actually made the news, and that was kind of cool. I’ve …
Last updated: Jun 1, 2021
The real heroes are those people who are seeing, understanding, caring, respecting and appreciating others
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“Booking clerks are the crucial communication link between the health care team. The team I work with is awesome and exceptional. We’re meeting and communicating every day about COVID updates. With my co-workers around me, I don’t feel as alone or …
Last updated: Jun 1, 2021
Control and calmness can help resolve the situation
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“We focus on verbal de-escalation with people. A lot of times, patients get offended when you start talking hospital jibber-jabber with them and they don’t understand it. It can make them more upset. When I’m interacting with people, I try to keep it very …
Last updated: Jun 1, 2021
We stay strong because we are united
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"We face COVID every day, and we stay strong because we are united. At first, many of us were panicked, but now we know that we have to do our job to stop the spread of the virus. Because if we don’t, who will? This is the time we are needed the most. I’m …
Last updated: Jun 1, 2021
Seeing the difference from when a patient first comes to us to when they get to go home is the most rewarding part of my job
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“Physio is the reason patients go home after coming to us. Without the Rehab Assistants and physio, they would just be in a dumping ground and stay there forever. Seeing the difference from when a patient first comes to us to when they get to go home is …
Last updated: Jun 1, 2021
We have a very important job to do right now
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“We have a purpose. We have a very important job to do right now. Everyone working is really focused on protecting the seniors that we take care of. We take it really seriously, and everybody is on top of their game. We have such close relationships …
Last updated: Jun 1, 2021
There are hills and valleys with COVID-19
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“There are hills and valleys with COVID-19. When it was introduced into the hospital, there were big hills, and when things calmed down, a valley. At first, the corporate team decided to make some fundamental workflow changes, and my work with access …
Last updated: Jun 1, 2021
We’re doing the best we can with the resources we have
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“We’re definitely very fortunate to have seen few cases of COVID-19 and no deaths in Fort St. John. Our numbers here in the North are not climbing. It gives me hope. As a Pharmacy Technician, I work in a series of rotations. I have similar tasks every …
Last updated: Jun 1, 2021
We all work together and look after each other
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"We back up the doctors and nurses. We make sure they can do their job right by getting the facts accurate in our paperwork. We all work together and look after each other. I’ve worked in Patient Registration for 14 years. When the patient comes to our …
Last updated: Jun 1, 2021