When I sing, I can see the residents smiling
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“I work the night shift so I start around 11 p.m. I like working in the peace and quiet. This way, if a resident is awake or restless, I can give them lots of attention. When I start my shift I always do a round. I have one resident that I sing with. We …
Last updated: Jun 1, 2021
People are friendlier in the community
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“People are friendlier in the community. We went for a walk, and my friend waited outside this little coffee shop. I went in and there was a woman waiting – there were only two of us – and a really good song came on, ‘Here Comes the Sun’ by The Beatles, …
Last updated: Jun 1, 2021
I always talk to the residents because they need people to talk to
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“I did a lot of protests in high school and elementary school, like supporting teacher and LGBTQ rights. The funniest one was to change hotdog buns from whole wheat back to white. That was in grade three. So, I’ve always been very active in making sure …
Last updated: Jun 1, 2021
We work quickly but still make sure it’s perfect and safe
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“At my hospital, we were all very excited to see that there’s ‘contracting in’ happening at the North Island Hospital for housekeepers. We want to see that happen for us, and it can’t happen soon enough. I’m a Housekeeper at an acute care hospital, and …
Last updated: Jun 1, 2021
It makes me happy every day to come to work
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“I work with seniors. Every morning at 6:45, we have a meeting with the nurses about what’s new with the residents, and what needs to be done that day. In the morning, we get people up, get them dressed, help them look good, get ready for breakfast, and …
Last updated: Jun 1, 2021
Engaged people are happier, especially if they can ask questions and get concrete answers
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“It’s been impressive how much people have done the social distancing. Not everybody believes what the province has done is right. Some feel we’ve gone too far. However, up north here, our numbers are fabulous. So, I think we must be doing something …
Last updated: Jun 1, 2021
Interacting with patients is an important part of my job
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“There’s two major components to what I do. One is getting accurate results to help diagnose patients. Another aspect is patient contact. I’m often the first person to talk to a patient after they’ve gone through the triage in Emerg. I hear a lot of …
Last updated: Jun 1, 2021
My co-workers are like family, so I wasn’t completely alone
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“Wearing a mask all day makes it difficult to communicate with hard-of-hearing residents, who rely on reading lips. But together, we figure it out. I make sure to keep on doing what I’d normally do and smile under the mask, even though no one can see …
Last updated: Jun 1, 2021
That’s when you know you’ve done your job, and you can feel good about it
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“They won’t let visitors in yet, and personally, I feel really bad for the residents. So, I always say good morning when I go into their rooms and talk to them a little bit. One resident was crying because he missed his wife. I talked to him and calmed …
Last updated: Jun 1, 2021
We now work seven days a week as a smaller team
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“When I came to Canada back in 1981, I worked in a hospital cafeteria for about 20 years. Then I started to work as a Housekeeper at a seniors’ home. I took the job there so I could be with my Dad, who is a resident there with dementia. He doesn’t speak …
Last updated: Jun 1, 2021