Engaged people are happier, especially if they can ask questions and get concrete answers
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“It’s been impressive how much people have done the social distancing. Not everybody believes what the province has done is right. Some feel we’ve gone too far. However, up north here, our numbers are fabulous. So, I think we must be doing something …
Last updated: Jun 1, 2021
That’s when you know you’ve done your job, and you can feel good about it
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“They won’t let visitors in yet, and personally, I feel really bad for the residents. So, I always say good morning when I go into their rooms and talk to them a little bit. One resident was crying because he missed his wife. I talked to him and calmed …
Last updated: Jun 1, 2021
My co-workers are like family, so I wasn’t completely alone
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“Wearing a mask all day makes it difficult to communicate with hard-of-hearing residents, who rely on reading lips. But together, we figure it out. I make sure to keep on doing what I’d normally do and smile under the mask, even though no one can see …
Last updated: Jun 1, 2021
We now work seven days a week as a smaller team
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“When I came to Canada back in 1981, I worked in a hospital cafeteria for about 20 years. Then I started to work as a Housekeeper at a seniors’ home. I took the job there so I could be with my Dad, who is a resident there with dementia. He doesn’t speak …
Last updated: Jun 1, 2021
My neighbours know that I work in the hospital, and they often thank me
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“I love my job. I love helping and talking to people. I was a photographer for 27 years with my own studio and business in Dubai. I was the first professional female photographer there. When I moved here, I wanted to do something completely different …
Last updated: Jun 1, 2021
I don’t mind the extra work for patient safety, our safety and our family’s safety
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“If a patient is COVID positive, we treat them with respect, dignity, and use the proper precaution. It was a panic at the beginning, but it’s not as hard or scary anymore. I’m surprised how everybody got together to work as a team. We’re following the …
Last updated: Jun 1, 2021
We all go through tough times, and need to handle our emotions
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“I want people to know that mental illness is real. It’s very serious, and it’s not a joke. It’s like any other illness – malaria or typhoid or cancer – it’s real, and it can be deadly. People need support and care when they are struggling with their …
Last updated: Jun 1, 2021
We were happy to see the residents who were doing okay, but then it was so hard to see empty rooms
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“It was a very personally challenging time for me. We saw someone pass away every day. We were happy to see the residents who were doing okay, but then it was so hard to see empty rooms. We had a significant outbreak at our long-term care facility, and I …
Last updated: Jun 1, 2021
You do what you need to do to make sure everyone’s okay, healthy and safe
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“My patients are like family. That’s one of the joys of working in a specialty unit. I know all my patients, and I love getting to know them. I love being able to help them through their tough journey by trying to make things a little easier. I’m a …
Last updated: Jun 1, 2021
There’s been much more closeness and support between different job groups in the last few months
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“There’s been much more closeness and support between different job groups in the last few months. Now, we often stop to say ‘thanks’ to the cleaners in COVID rooms. As Medical Lab Assistants, we collect bloodwork from different departments throughout the …
Last updated: Jun 1, 2021